Make the switch

Ederlyn Santos

Ide Lozano

Haleigh Simpson

Haleigh brings a wealth of talent to the team, having been in the property management industry since 1993 and working with PMC since 2015. After Haleigh’s successful career in property management, she decided to follow and specialise in the area that she is most passionate about: Trust Accounting and Administration.

Haleigh’s attention to detail and careful eye is second to none and with her critical time management skills, she is an invaluable member of the team and this allows others to shine in their respective roles. Haleigh, whilst keeping all the back end support running in a sophisticated manner also contributes to the great team culture that PMC enjoys.

Haleigh is a proud mother of two and a grandmother to one. Outside of work, she enjoys going camping whenever she gets the chance, always bringing her beloved fur baby along for the adventure.

Caitlin Chamberlain

Caitlin has worked in the property management for over 6 years and prides herself on her transparent and down to earth communication style.

Along with her professional experience, Caitlin has also been a home owner, property investor and tenant herself and works diligently to ensure all her landlord and tenants are made to feel supported and well looked after.

During her time away from work Caitlin plays competitive basketball and takes on home renovation projects.

Cara Pole

Cara has worked in the property management industry for over 7 years and possesses real world property knowledge and experience. Starting as a receptionist and working her way up to a Senior Property Manager over the years is proof of Cara’s dedication, passion and strong interest in real estate.

With a positive attitude, natural people skills and great communication, Cara is able to build quality relationships with her owners and tenants which is one of her favourite aspects of the job. She strives for a speedy resolution of any issue that affects a property and ensures the management of your most valuable asset is as stress free as possible.

Cassie Turner

Cassie has worked in the Property Management industry for over 4 years and thoroughly enjoys helping others and taking on new challenges. She started as a Leasing Consultant and quickly worked her way up to a Senior Property Manager where she shows great communication and time management skills with her clients. Cassie’s positive, outgoing personality aligns well with her role and she loves knowing that she’s resolved an issue and made someone’s day that bit better.

Cassie prides herself on building and maintaining relationships with everyone around her and making sure the properties are all up to standard.

As well as a Property Manager, Cassie is also a homeowner, investor and tenant so she can relate to any issues the clients may have.

When she’s not working, Cassie is taking pride in her home and cuddling up with her little kitty, Cleo. On weekends, she’s almost always at the beach with her partner and spending time with her family.

Karen Forbes

Karen is a self-confessed property ‘junkie’. She ran a successful mortgage broking franchise for 8 years, during which time she learned a great deal about what makes an ideal home or investment property. Karen has held a Buyer’s Agent Licence since 2013, regularly advising clients on their property purchases and interaction with real estate agents. Now a fully licenced agent, she brings a unique skill mix of both property and financial analysis to the team.

In addition, Karen forms part of the Property Management team in Newcastle and is a property investor herself. As a result Karen is able to utilise this property investment experience to monitor the welfare of our clients’ investments and amplify the property management service we provide.

Born and educated in Newcastle, Karen has first-hand knowledge of the region. And as a current resident, she has her finger on the pulse of all that is going on in this very exciting city. She provides our clients, who reside outside the area, a wealth of inside information and a level of understanding that enhances their buying and investing experience, as well as being a valuable ‘on the ground’ resource to manage their investments.

Will Hosking

Personable, authentic and with a steadfast commitment to achieve excellent outcomes for PMC’s clients, Wills drive to continue to improve the buying experience for Australians is rarely matched.

His personal property investment journey started in 2003 when he purchased his first investment property. Off the back of this purchase his passion for property grew and in 2009 he formally entered the Property Industry as a Property Advisor and Buyers Agent.

Having grown up and worked in a successful family construction business, Will completed a Bachelor of Business at UTS and went onto completing his Diploma of Financial Planning and Full Real Estate License. Will’s desire to “walk the talk” and build his own property portfolio opened his eyes up to how easily people can be taken advantage of when investing their own money in the property market. This fueled Will’s passion to lift the integrity and standards of the advice received on the buy side of a real estate transaction.

Since starting in the Buyers Advocate industry in 2009, Will has been a Buyer’s Agent, NSW State Manager of a National Buyers Advocate division for a Valuation firm before deciding to form PMC Property in 2014 with his business partner James Freudigmann.

In conjunction with his passion for property, Will is an active member of Collaroy Surf Lifesaving Club, a tragic sports enthusiast and loves anything to do with his family, friends and the outdoors.

Shavaun Potgieter

Shavaun is committed to offer exceptional service. With her underlying passion for property, she has over 15 years’ experience in the upmarket real industry from selling in some of South Africa’s premium gated Estates, to property management in Mosman then selling off the plan properties in Newcastle.

Friendly, honest and enthusiastic, Shavaun is proactive and provides consistently outstanding, client-focused service. She enjoys the personal interaction she has with her clients and is ready to build a solid repertoire of long lasting relationships.

Shavaun has learnt a lot over the years and is driven by a desire to always be a step ahead when it comes service and support. She thrives working in a busy, result-focused environment. Always calm and focused under pressure, make her a vital member of the PMC Property Management Team.

Hayley Jepson

With a Bachelor of Business majoring in Marketing, Hayley is a passionate and results-driven marketing professional with a flair for igniting brand growth and delivering campaigns that leave a lasting impact. Specialising in brand development, strategic communications, and multichannel marketing, she crafts content that not only grabs attention but also elevates brand presence across diverse platforms.

A born leader, Hayley has a unique ability to align brands with their true essence, all while fostering strong connections with teams and local communities. Whether it’s developing powerful marketing strategies or building influential partnerships with key media outlets and personalities, Hayley knows how to amplify brand recognition and make a real difference.

With an entrepreneurial spirit at her core, Hayley thrives on developing innovative products and creating social media campaigns that truly resonate with audiences, sparking genuine engagement. Outside of her professional life, she’s all about sports, outdoor adventures, and DIY projects — bringing her boundless creativity and energy to everything she touches.

Belinda Johnston

A seasoned real estate professional with over 25 years of experience, I have a proven track record in managing large property portfolios and leading high-performing teams. My journey began at David Deane Real Estate, where I managed one of Brisbane’s largest rent rolls and earned recognition as Australasian Property Manager of the Year.

My approach to property management is driven by a commitment to excellence, customer-focused service, and a results-oriented mindset. I am passionate about building strong, enduring client relationships and delivering tailored solutions that meet and exceed expectations. My experience spans all facets of property management, including legislative compliance, dispute resolution, financial reporting, and strategic marketing.

I am also adept at navigating the complexities of today’s real estate market, ensuring that my teams are well-prepared to meet the evolving demands of the industry. My leadership style is grounded in mentorship, fostering an environment where team members can grow and excel.

Whether overseeing day-to-day operations or implementing best practices, I am dedicated to maintaining the highest standards of professionalism and integrity. My goal is to continue driving success in the real estate sector by combining my deep industry knowledge with a forward-thinking approach.

Alicia Reid

Driven, dedicated and empathetic, Alicia Reid is a passionate force in the real estate industry, with a career spanning over two decades. Since starting out in real estate in 2004, Alicia has built a reputation for excellence, consistently delivering outstanding customer service and leading high-performing, dynamic teams.

With a solid background in property management, office leadership and trust account management, Alicia brings extensive knowledge and a hands-on approach to every part of the business. Her strong communication skills and unwavering commitment to quality have earned her the trust and respect of both clients and colleagues.

What sets Alicia apart is her rare mix of meticulous planning and big-picture thinking. She leads with empathy and emotional intelligence, ensuring clients feel genuinely heard and supported at every stage. Her ability to inspire and bring people together fosters a collaborative, results-driven culture that benefits clients, staff and the wider community.

Alicia’s dedication to delivering timely, consistent and exceptional outcomes continues to drive her success—and the success of those around her.

Sarah Conneely Smyth

Sarah brings over 19 years of Real Estate industry experience to the PMC Property team. Having worked across a variety of sections within the industry, Sarah’s ‘big picture’ thinking, organisation skills and devotion to premium customer service ensure the smooth running of our business and an exceptional experience for our clients.

With a warm and friendly nature, Sarah thrives on building relationships with our clients and suppliers and creating lifelong rapport. Sarah takes great pride in being a part of our team and helping people through what is such an important life stage.

Maya Brooks

Maya Brooks supports the team at PMC with a background in business studies, media, and creative communication. She is currently completing a Bachelor of Business Media alongside a Bachelor of Creative Writing and Publishing at UTS, building skills in organisation, communication, and problem-solving.

Having grown up on Sydney’s Northern Beaches, Maya has a genuine connection to the local community and a clear understanding of what makes the area special. With experience in administration, retail, and social media, Maya brings attention to detail and excellent communication skills to her role.

Outside of work, Maya enjoys ocean swims, coastal walks, and keeping up with her family and 37 extended relatives – her unofficial crash course in schedule management.

Chris Jay Santos

Rebekah Bacon

Rebekah has been part of the Property Management world since 2010, starting out in admin and leasing before stepping up into Property Manager and Senior PM roles. Originally from North Brisbane, she made the move to NSW in 2021, right in the middle of lockdown, and has been building her career and connections here ever since. Known for her organisation, results-driven mindset, and sharp attention to detail, Rebekah thrives on making the property journey as smooth as possible for both landlords and tenants.

Away from work, life is full and fun with her partner and two daughters, aged 10 and 3. Weekends are usually spent at the beach, on the sidelines of sport, or exploring local parks. Having recently bought their first home, Rebekah and her family are also diving into the world of renovations.

James Freudigmann

James’s goal of helping all his clients achieve success through property is evident from the very first conversation. He is devoted to his clients, has a passion for property and is transparent in all his dealings.

Property has been in James’s blood as far back as his Grandfather who was a commercial property developer, and since he was old enough to save a deposit, he has been in the property market himself.

One of the primary reasons he has pursued his career in property and furthered his study, was due to seeing so many property buyers enter a transaction with too much emotion having overlook the required due diligence to make an informed purchase.

James completed a degree in Property Economics, is a registered valuer and a qualified property investment advisor and since entering the Buyers Agency world in 2007, has been a State manager and National manager before forming PMC with his business partner Will Hosking in early 2014.

Outside of property, James loves getting away from the hustle and bustle of the city to the outdoors and “roughing it” by camping, hiking and 4-wheel driving. He also loves anything sport related and most of all, spending time with his wife and 3 kids.

Khayla Gibson

With over a decade of experience in the property management industry, Khayla began her career in 2011 and has since developed deep expertise across all areas of Property Management. Recognised for strong leadership skills, streamlined operational practices, and long-lasting relationships with both clients and tenants, her approach blends strategic thinking with a hands-on attitude to ensure optimal property performance and high levels of customer satisfaction. Outside of work, Khayla enjoys spending time with family and exploring the outdoors through camping.

Juliet Carbone

With over seven years of experience in real estate and a lifelong connection to property, Juliet brings a deep understanding of the industry to her role as an assistant property manager. Growing up around real estate, she developed a passion for property early on, which has shaped her ability to streamline operations, build strong client relationships and ensure properties are managed with excellence and care.

Hamish McIlveen

Hamish, with a year and a half of experience in the real estate industry, has progressed from a Property Management Assistant to a Leasing Consultant at PMC Property Management. He adeptly handles inquiries and prioritizes client needs.

Known for a meticulous approach and exceptional communication skills, Hamish ensures seamless interactions and delivers unparalleled service to clients. Passionate about fostering enduring professional relationships, Hamish consistently goes above and beyond to meet and exceed expectations.

Beyond the professional sphere, Hamish delights in spending weekends catching up with friends and family, often accompanied by a fine bottle of wine and delicious home-cooked meals.

Rachael Wright

Rachael has over fifteen years’ experience in the industry, her open and transparent approach, combined with her exceptional knowledge of the local market ensures her clients feel at ease and that every property is managed and maintained to an exceptional level of service.

Highly accomplished across all facets of real estate, Rachael has worked as an Office Manager, an Executive Assistant, Trust Accountant and Property Manager in established agencies on Sydney’s Lower North Shore and Northern Beaches. Combining her personal experience in property investment, Rachael has a deep understanding of her clients’ needs and the importance of building and maintaining solid relationships with them.

Having grown up on the Northern Beaches, Rachael’s passion and knowledge of the area is invaluable to her clients, as are her excellent communication skills, attentiveness and refreshing can-do attitude to ensure she delivers the very best in client service.

Rianna Aitchsion

With 4 years of experience, Rianna enjoys building strong relationships with owners and tenants, ensuring seamless communication and a positive experience for all.

Katherine Bongiorno

Katherine is British born and began her real estate career in property sales while living in the UK.  After immigrating to Australia in 2005, Katherine moved to Hamilton Island where she made the transition into property management.

Katherine has a passion for everything real estate and is dedicated to seamless communication and excellent organisation. When not working, Katherine has a love for travel and spending time with her family and fur babies.

Ashleigh Easton

Ashleigh brings fresh enthusiasm and has a keen eye for detail. She has quickly developed a strong understanding of the industry and is committed to providing exceptional service to both landlord and tenants.

Having worked closely with property owners and tenants alike, Ashleigh prides herself on being approachable, reliable, and always ready to find solutions that works for everyone involved. Her dedication to organisation and efficiency ensures a smooth and stress-free experience for all parties.

Outside of work, Ashleigh has a love for travel and taking her dog Finley out on adventures with her partner.

Katie Watson

Katie Watson is an integral part of PMC Property Management, bringing over 27 years of expertise in real estate, sales, and customer service. Katie has built a reputation as one of the most reliable property specialists in the area. Her extensive market knowledge, deep understanding of what drives optimal premium returns, and unwavering commitment to her clients make her stand out in the industry.

Katie’s approachable nature, professionalism, and dedication to going above and beyond for her clients are what truly set her apart. She offers expert guidance throughout the entire process, ensuring an stress-free experience. Having lived locally for over 16 years, Katie possesses a deep understanding of the area’s unique appeal and opportunities.

Katie prides herself on staying ahead of the competition, providing the right advice, and fostering lifelong relationships to achieve the best outcomes for her clients.

Outside of work, Katie enjoys quality time with her family and friends and loves the outdoors. If you’re seeking peace of mind that your investment property is in the best possible hands, don’t hesitate to reach out to Katie—she’d love to hear from you.

Natalie Arcidiacono

With over 8 years of experience in the real estate industry, Natalie has built her career across a variety of roles, from reception and leasing to business development and senior property management. This diverse background has given her a well-rounded perspective on what it takes to provide exceptional service at every stage of the rental journey.

She has always had a passion for leasing, there’s something incredibly rewarding about helping property owners rent out their homes for the very first time, and guiding tenants to find a place that truly fits their needs. She prides herself on building strong, lasting relationships grounded in trust, communication, and genuine care.

She takes great pride in managing your investment with professionalism, a high attention to details and the upmost care, and commitment.

Kobe Kelliher

Kobe has worked in real estate for over 8 years, starting on reception and working her way up to senior property manager, this has allowed her to build a strong passion for the real estate industry.

During her real estate career Kobe’s bright and bubbly personality has helped many tenants find suitable homes and many landlords find ideal tenants.

Kobe loves nothing more than building strong relationships with her landlords and tenants through communications, hard work and a positive attitude.

In her down time Kobe loves spending time at home with her young daughter, partner and two dogs.

Ed Santos