1. Communication Guarantee

How does it work?

  • You contact PMC for any reason
  • We will respond within 1 business day

What is the benefit to you as a client?

  • If we don’t respond in that timeframe, then you get 1 weeks FREE management

2. Tenant Guarantee

How does it work?

  • PMC sources a tenant for you including doing all the required employment, ID, rental history, small claims, bankruptcy searches
  • In the unlikely event your tenant doesn’t work out and needs to be evicted

What is the benefit to you as a client?

  • PMC will manage the insurance claim and re-let the property at no cost to you.*

3. Cashflow Guarantee

How does it work?

  • Your tenant stops paying rent…
  • PMC steps in and pays the rent until the situation is resolved

What is the benefit to you as a client?

  • You never have to worry about missing your loan repayments again due to tenants not having paid their rent.**

4. Satisfaction Guarantee

How does it work?

  • You switch your management to PMC
  • You experience the quality of service but aren’t completely happy

What is the benefit to you as a client?

  • In the unlikely event you are unhappy with our service in the first three months, simply tell us in writing and we will refund your management fees and allow you to terminate with a reduced notice period.

*Applies in the case of lease termination by agency only. Tenant must have been placed by PMC Property Management.
**Landlord rent protection insurance must be in place. Payable after 14 days of rent arrears. Insurance claim funds must be paid into PMC’s trust account.

Enquire more about our Guarantees

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