Landlord Testimonials
What makes PMC Property Management different?
We believe that for our company to excel and stand out in the market place, our approach must be to carefully consider the needs of both our landlords and tenants. PMC Property Management strives to protect our landlords and maximise their returns while acknowledging that without tenants, the landlord has no security of income. Below you will find some examples of the results and feedback our property managers have received. This highlights their passion, enthusiasm and the pride that our team takes in managing our clients’ portfolios.
Landlord Testimonials
As we were renting our apartment for the first time, we spent a lot of time doing due diligence on property managers. We found PMC Property Management and we’re so thrilled with their service. Jo Glover was our agent and she provided the most amazing service. Renting was a huge learning curve for us and Jo kept us informed every step of the way, and her advice was always spot on. We cannot recommend Jo and PMC Property Management more highly.
My husband and I are thrilled with the property management being provided to us by Jo Glover from PMC Property Management Sydney. From the very beginning Jo has been very informative and extremely helpful. She’s always contactable and is always prompt in answering questions and organising anything that needs to be done. We truly feel that she goes above and beyond to deliver wonderful, personalised property management of the highest standard. Her attention to detail, clear communication, professional knowledge and attentiveness means we can sleep well at night knowing that our Manly investment property is in the best possible hands. Jo secured great tenants within 24 hours of advertising and was even able to obtain more money per week than what we were asking for. I’m sure this was achieved, at least partly, because PMC actually showed the unit to prospective tenants at whatever time and day was convenient to them. This was another point of difference from other agencies, which we thought demonstrates PMC’s commitment to service and achieving the best outcomes possible. Jo is particularly good at meeting our needs, as landlords, as well as that of the tenants. Consequently, our tenants are appreciative and co-operative, so everyone’s happy. Thank you, Jo, for continuing to deliver excellent property management. We know you’ve got everything covered, so we don’t need to worry about a thing! We can’t recommend PMC Property Management highly enough.
PMC have worked tirelessly to assist with getting tenants into our investment property. Providing advice on the proposed renovations to ensure maximum return Michael Arcidiacono managed to secure a tenant sight unseen within 5 days of the property being listed. Could not recommend PMC highly enough!
We own a rental/investment property in Brisbane’s western suburbs.
We contracted PMC Property Management to manage this property after ongoing issues with the previous management company, a recognized real estate group. The transition was flawless and to date PMC have been outstanding. Ownership statements and monies are always on time, property reports and maintenance are handled efficiently and communications are first rate. We recently re-tenanted the property with a turnaround of 2 days which exceeded our expectations.
Cara is professional, sincere and enthusiastic and a pleasure to work with and, as interstate owners, she is our eyes and ears in regard to our property and our tenants. She freely gives her time to go above and beyond for both parties and we confidently recommend Cara and PMC to any person requiring management agents or just looking for a hassle free rental experience.
PMC have been great for managing our property from start to finish. When we took them on, the transition from living in the house to renting it out was well organised and easy from my end. They are as communicative as you need them to be, from regularly wanting to know everything that’s going on, to hands-off ‘only contact me when there’s a big problem’ preferences. They found good quality tenants, and have good recommendations for all third party services. Their assistance in a property going for sale -with tenants in it- was also excellent. Highly recommended!
PMC have managed my property for over a year now and it’s refreshing how easy they make it all for me. You hear about nightmare stories about being a landlord but PMC have removed that out of the equation for me. Their communication and customer service is exceptional – the thing I like most is their pro-active approach where they resolve things before I even have to ask! They even make tax time simple. I can’t recommend them highly enough and will continue to use them to manage my subsequent properties.
We would like to commend Cara Johnston & PMC Property Management for their professionalism in the rental of our home. Cara was always pleasant, helpful and sincere, never pushy. We were happy with the rental assessment and the quick rental of our home due to Cara’s good work. Cara was always available to us and the lines of communication were always open. Everything we have asked for has been done quickly and we have always been made to feel like a priority. Cara also understood that having two little boys made it difficult when it came time for viewings. Knowing this she found us a wonderful tenant in a very short period of time reducing the stress. We have, and would recommend Cara and PMC Property Management to anyone considering renting their home.
PMC have been great for managing our property from start to finish. When we took them on, the transition from living in the house to renting it out was well organised and easy from my end. They are as communicative as you need them to be, from regularly wanting to know everything that’s going on, to hands-off ‘only contact me when there’s a big problem’ preferences. They found good quality tenants, and have good recommendations for all third party services. Their assistance in a property going for sale -with tenants in it- was also excellent. Highly recommended!
Well done PMC.
Correct price, Correct tradie, great result.
Thank you very much for the message from James. We have been exceptionally happy with your service, you have both done an outstanding job which is such a weight off our minds with us being interstate. Please keep us up to date with the Sydney expansion as we aim to have an investment property there soon.
I have to say, you are a breath of fresh air in property management. I feel very comfortable knowing you are willing and capable to deal with things I’d rather not, or don’t have the time to. Thanks.
We would like to commend Cara Johnston & PMC Property Management for their professionalism in the rental of our home. Cara was always pleasant, helpful and sincere, never pushy. We were happy with the rental assessment and the quick rental of our home due to Cara’s good work. Cara was always available to us and the lines of communication were always open. Everything we have asked for has been done quickly and we have always been made to feel like a priority. Cara also understood that having two little boys made it difficult when it came time for viewings. Knowing this she found us a wonderful tenant in a very short period of time reducing the stress. We have, and would recommend Cara and PMC Property Management to anyone considering renting their home.
Jo and the team provided excellent support in helping find a great tenant that really cares for the place.
I’ve been a client of PMC for two years since when I was referred to PMC by the agent who acted for the vendor. Karen has been my property manager all that time. I don’t know Karen otherwise than through this professional relationship.
Karen has been an outstanding property manager. She is thorough, highly responsive, and is always a pleasure to deal with. She gives me informed and considered advice. She has always got time for me to talk over issues at length.
I’m just so happy that I was referred to Karen. I’ve owned investment properties for 20 years and no other property manager I’ve had ever gave me the standard of service I get from Karen.
Anyway, whenever I get outstanding service I like to pass along feedback. I don’t do it very often because my standards are very high. But Karen has met my high expectations.
A big thank you to Karen.
Dear Khayla
Thank you for your professionalism, efficiency and really taking the time to understand my needs! You’ve just been amazing and I hope this is just the beginning of many long years of association
My experience with Joanne Glover from PMC Property Management has been an exceptional experience. The outstanding level of customer service and attention to detail Joanne executes, from the smaller of items to the large scale is above and beyond expectation. I would not hesitate in recommending PMC to anyone.
A note to say that my wife has been very happy with the service you have provided to date and we look forward to working with you for the long term future. She said it is a refreshing change from Ray White.
We have had wonderful service from PMC! We have been thoroughly looked after by the property management staff who have managed our property for the past few years. Only not continuing with them as we have sold that property.
Many thanks for taking the stress out of owning a rental property!!
Thank you so much, I’m in shock! It’s the first property inspection I’ve seen and can’t believe it’s the same unit. It’s a credit to your property management team and we are so very happy with PMC! Keep looking at the photos..lol
Look forward to meeting you when we are there end of next month.
Since our first engagement with PMC a couple of years ago we have had nothing but excellent service. Currently we have Jo and Khayla managing our properties and they do an excellent job. They are both very pro-active and make our lives very easy! We frequently receive updates from them on how our properties are going, they resolve any issues with the properties immediately and are always on the ball with getting the next contract locked in to avoid any vacancy.
Thank you very much!
Would you like to experience this level of satisfaction with your property manager?
See our Tenant Testimonials below Partner with PMCContact UsTenant Testimonials
Your communication has been fantastic, all maintenance issues were fixed very quickly and you are the most professional agency we’ve ever rented through. Renting through your agency has been an absolute breeze, we wouldn’t hesitate to recommend your services to friends and family.
Best most personalised property management team Ive come across. You are definitely not a number with these guys. Id rent with them 100 times over!!!
Thanks for sending through our new lease and we are extremely happy to accept at least another year at this address. The rent increase is very reasonable and between PMC Property Management and the owners, any maintenance or concerns have been handled without fault and a lot faster than any of the ‘mainstream’ property management agents we have had the ‘pleasure’ of having to deal with in the past. Thanks again for your exceptional service.
My experience with Karen Forbes from PMC Property Management was an exceptional experience. Her level of customer service and attention to detail was beyond expectation. I would not hesitate in recommending her to anyone.
PMC, I’m sad to go but don’t need such a big place. You have been such a great help to us definitely THE BEST property manager I have had in all my time.
Can I nominate you for property manager of the year?
I just got a place today and just wanted to thank you for keeping in touch and trying to help me out. Much appreciated.
PMC has been an absolute pleasure to deal with from the initial viewing of the property to the everyday property management interactions. Khayla is a dedicated and friendly professional who ensures any concerns are dealt with quickly and thoroughly.
I could not recommend Khayla and the rest of the PMC team highly enough to tenants and landlords alike.
Thank you for the fantastic service from you and the team so far. Moving is stressful enough but you guys are so friendly and efficient it makes everything so much easier. We will definitely be highly recommending PMC to all our family and friends!!
Thanks for being so easy to deal with.
It’s great to not be getting the run-around from Real Estates for a change.
The whole PMC team were truly wonderful property managers when we were renting. They responded quickly and thoughtfully to our requests at all times. It was a real pleasure to deal with them during our entire tenancy and we can’t thank them enough for everything. Janine, Brisbane
Craig & I have been dealing with Cara from PMC Property since December 2016, when we were approved for the property at Turner Street, Scarborough. Since our first meeting we cannot fault Cara’s management. Craig & I have rented a few places through real estate property management companies and Cara would be the best out of them all. She is always willing to help with any concerns we have had and she acts in a timely manager and gets the job done. We cannot fault her in anyway. We really appreciate everything Cara has done for us while renting this lovely property.
To the PMC Property Management Team. I know you have all worked really hard and completed those long busy hours throughout the year and you truly deserve a good refreshing break during the end of the year. Thank you for looking after us this year with so much professionalism and the personal touch.
I have now been taken care of by PMC management for over 12 months. During this time, I have received a prompt, reliable, professional yet personal service. The level of care that I receive as a tenant is wonderful. Over my time of dealing with Real-estate agents, I have felt that I was only ever a tenant. However, with PMC I feel like I’m the client and that I’m also important to them. Cara is always helpful and able to provide me with support. Her kind demeanour makes her approachable and easy to deal with. Any emergency repairs are dealt with in an instant with most emergency matters or requests being processed within 24 hours. I feel safe, secure and extremely looked after since dealing with Cara and PMC Property Management. I have been delighted with the attention to detail that I have received. So much so that I recently recommended PMC to a friend when she is looking to rent out a property of hers. I would recommend PMC Property Management to any of my family or friends.